The customer authorization (provided in the link you clicked) is out of date, and does not entitle you to use the Blended Threat service.
https://afsp.org/taking-care-of-your-mental-health-in-the-face-of-uncertainty/?fbclid=IwAR3gqnbKckPpcGVeRTtyXAzvj3zSWx-mVdxo3pxI2nrYrDmJ97MtBD8OQi0